FAQs

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When will my order arrive?


Orders are processed within 1–2 business days. Delivery usually takes 5–10 business days, depending on your location. You’ll receive an email with a tracking link when your order ships.

How do I track my order?


Track your package on our Track Order page. Enter your order number and the email used at checkout.

What is your return policy?


We offer a 30-day return window from delivery. Items must be unused and in original packaging.

• Start your return via our Contact Us page.

• See full details in our Return & Refund Policy.

What if my item arrives damaged or defective?


If your order arrives damaged or defective, contact us within 7 days of delivery with photos. We’ll arrange a replacement or refund quickly.

Email: support@urcargadget.com

How can I contact customer support?


We’re here to help! Reach us via the Contact Us or email support@urcargadget.com. We typically reply within 24–48 hours.

What payment methods do you accept?


We accept American Express, Apple Pay, Visa, MasterCard, Discover, PayPal, and Google Pay. Available options appear at checkout.